Do you take Blue Cross Blue Shield, Harvard Pilgrim, Tufts or UnitedHealthcare?
Our Needham program works with Harvard Pilgrim, Mass General Brigham Health Plan, Tufts Health Plan, Point32Health, Optum, United Healthcare, TRICARE and VA Community Care, and more. If your plan is not listed, call anyway. We check every plan in minutes at no cost.
Do you have detox?
Medical detox is not provided on site at either of our locations. If you need detox first, we help arrange it with a partner detox facility and plan the step into our outpatient programs once it is complete. Call and we will coordinate both.
Can I start the same day?
Often, yes. Call, we verify your insurance in minutes, and a confidential assessment with a licensed clinician is often available the same day. When your program starts depends on the assessment and the level of care recommended.
What are your evening hours?
Evening Treatment meets Monday through Thursday from 6 to 9 pm at our Needham center. Day Treatment runs on weekdays, and the admissions line is answered 24 hours a day.
Is there parking?
Yes. Free on-site parking at 392 Chestnut Street, just off Route 128/I-95. The Needham Heights commuter rail stop is a short walk away.
Do you offer virtual or telehealth treatment?
Yes. A virtual option is available for adults who cannot attend in person, delivered by the same licensed clinicians. Ask admissions whether it fits the level of care you need.
How much does treatment cost?
Most people use insurance. We verify your benefits at no cost before anything is scheduled, then explain any deductible or copay up front so there are no surprises. If you do not have insurance, call and we will talk through what is available.
Do you accept Medicare?
We are not in network with Medicare at this time. If Medicare is your primary insurance, FindTreatment.gov, the federal treatment locator, can point you to programs that accept it. If you have another plan alongside Medicare, call and we will check it.
Do you take MassHealth?
MassHealth covers substance use treatment through its plans, and coverage at our Needham program depends on your specific MassHealth plan. Call and we will confirm your benefits before your first visit.
What should I bring to my first appointment?
A photo ID, your insurance card, a list of any medications you take, and the name of any doctor or program you have seen recently. If you do not have all of it, come anyway and we will sort out the rest. Wear whatever is comfortable.
Which towns near Needham do you serve?
We serve adults across Needham, Newton, Wellesley, Dedham, Westwood, Natick, Dover, Brookline, Framingham, and Waltham, and the wider MetroWest area. Call our admissions team to ask about getting to our Needham center from your town.
How much does rehab cost in Massachusetts?
It depends on the level of care, how long you stay and what your plan covers, so we publish no price list. Outpatient care is billed by level and by session: Day Treatment costs more per week than Evening Treatment, which costs more than weekly outpatient care. We verify your benefits at no cost before anything is scheduled. Without insurance, MassHealth, the Health Connector and the Massachusetts Substance Use Helpline (800-327-5050) are the places to start.
Is rehab free in Massachusetts?
It can be, for people who qualify. MassHealth covers substance use treatment through its plans, and Massachusetts funds treatment for uninsured and underinsured residents through the Bureau of Substance Addiction Services. The free, confidential Massachusetts Substance Use Helpline, (800) 327-5050 or helplinema.org, can tell you which programs have state-funded openings. At our Needham center, coverage depends on your MassHealth plan, so call and we will confirm it before your first visit.
How do people afford to go to rehab?
Most people use the health insurance they already have. Massachusetts parity law requires most plans to cover medically necessary addiction treatment on par with other medical care, and Day Treatment and Evening Treatment are widely covered as behavioral health benefits. Our Needham program works with Harvard Pilgrim, Mass General Brigham Health Plan, Optum, Point32Health, TRICARE, Tufts, United Healthcare and VA Community Care, and admissions explains your deductible or copay before you start. Self-pay is handled case by case.
How is dual diagnosis treated in Massachusetts?
At our Needham center, addiction and a mental health condition are treated together by one clinical team rather than in two separate programs. Day Treatment and Evening Treatment combine cognitive behavioral therapy, dialectical behavior therapy and individual counseling with psychiatric evaluation and medication management, and our
Massachusetts mental health program supports adults with depression, anxiety, bipolar disorder and other diagnoses. An assessment, often the same day you call, decides which track you start in.
What is an outpatient day program?
An outpatient day program means full clinical days at a treatment center with nights at home. At our Needham center it is called Day Treatment, our most structured level of care: group therapy, individual counseling, psychoeducation and medication management on weekdays, about 20 or more hours a week, with no overnight stays. Your insurance carrier may call it a Partial Hospitalization Program. Most people attend for a few weeks and then step down to Evening Treatment.
Can I keep my job while in treatment near Boston?
Yes. Evening Treatment meets Monday through Thursday from 6 to 9 pm at our Needham center, so a normal workday ends before group begins. The Needham Line from South Station stops at Needham Heights, a short walk away, and Route 128 is minutes from the door. Nothing about your treatment is shared with an employer without your written consent. If your assessment recommends Day Treatment first, most people arrange a few weeks of leave.
Can someone start outpatient treatment after a Section 35 commitment?
Yes, if they are willing. When a commitment ends, the facility makes aftercare recommendations and referrals, but the court cannot make the person take part. Clear Steps Recovery does not provide Section 35 beds. If the plan includes outpatient care, call
(603) 769-8981 before the discharge date and we will set up an assessment for Day Treatment or Evening Treatment in Needham. See our
Section 35 guide for families.
Can you help my family plan an intervention?
Yes, in the planning sense. A family member can make the first call, describe what is happening and learn exactly what would follow: a benefits check, a same-day assessment in many cases, and a first day in Day Treatment or Evening Treatment at Needham. Clear Steps Recovery is a treatment provider rather than an intervention service, so we coordinate with the professional you choose and keep the clinical side ready. Read more about
help planning an intervention.